How I treasure my memories of the homeless people I worked with from the time in the 1980s when I was, in turn, a hostel, outreach and resettlement worker. Such warm recollections of a procession of individuals who invariably treated me with courtesy and kindness, dispensing practical advice to a raw kid who was, at times, out of his depth. Though in circumstances where people were frequently struggling with alcohol or drug dependency, debilitating mental health problems and extreme living conditions there was also an overlay of threat, sporadic violence and moments of stomach-churning fear. At 22, working in a homeless young people’s hostel near Kings Cross station in London there was plenty of opportunity to taste fear on a regular basis. We were a young team, the hostel was expected to take the most chaotic young people from the West End and it was 1981, a time when, at least in my experience, risk assessments had still to be invented. Hostel shifts felt like a ...
From 1999-2018 I was CEO of homelessness charity Thames Reach. From 2018-20 I worked at MHCLG to deliver rough sleeping and homelessness programmes. This blog seeks to bring to life the complexities, dilemmas, set-backs and triumphs that are part of trying to help people escape homelessness. It aims to tell the stories of the inspirational people I have met in my work, many of whom have faced homelessness and from whom I have learnt a lot.