In my first year working with homeless people an older colleague, with foreboding, informed me that the homeless people we were supporting were more complex, challenging and needy than anybody had previously experienced. I remember being shocked, considering it remarkable that I should be starting at the very time when the profile of the homeless population was changing so dramatically. It didn’t occur to me to ask ‘how do you know?’
Every year since, I
have heard something like this same statement made. I was therefore not in a
condition to be knocked down by a feather when, as a predictable pre-Christmas
truism, it was stated that those working with the homeless were encountering an
unprecedented increase in ‘the range of complex issues’. Wiser now, I understand
that what I first heard those thirty years ago was hyperbole.
A degree of embellishment in the context of such an emotive issue as homelessness is, perhaps, inevitable. However, when hyperbole descends into factual misinformation, we homelessness campaigners do ourselves no favours. When a high-profile Christmas campaign claimed 80% of London’s rough sleepers to be between 18 and 25, reliable data showing the real figure to be 10% the pointer on the bullshit detector dial really did begin oscillating crazily.
I’ve also noticed a perverse reaction when statistics on
rough sleeping are published where, if numbers are increasing, there is sometimes
an unfortunate impression given of collective satisfaction from homelessness
organisations, a form of, ‘there - we told you so’. Whereas, if numbers are stable or falling the
response is more likely to be a questioning of the validity of the data and even
a palpable, lip-chewing anxiety.
I remember participating in an annual street count in a
London borough a couple of years ago when this troubling inversion, through
which good becomes bad, struck me particularly forcibly. That night, one of the
teams taking part in the count returned to base following a lengthy search of
streets and parks, tired and deflated. Apologising
to their colleagues they bemoaned the fact that, despite a rigorous search, not
a single person sleeping rough had been found. This, I should emphasise, delivered
entirely without irony.
So, at times it feels as if an unspoken consensus prevails
which requires the mood music to remain unremittingly bleak as if,
instinctively, we are more at ease with the comforting familiarity of doom and
gloom.
Moreover, I’ve heard it proposed that the numbers really
don’t matter that much; even that a focus on figures is a fixation with a cultural
dimension. Three years ago at an over-crowded homeless day centre in Paris I
asked the beleaguered manager how many people slept rough in the city. ‘Between
5,000 and 7,000’ he answered. I persisted: ‘Is it 5,000 or 7,000?’ ‘Between
5,000 and 7,000 he unwaveringly repeated, adding, ‘What about in London?’ I gave him the precise, to a single digit, figure
from the London annual statistics. ‘You are so Anglo-Saxon!’ he responded,
breaking into a disarming smile.
But credible statistics must matter. To end rough sleeping
we need know how many people are on the street, who they are and what
approaches to tackling street homelessness, including preventative measures,
work. We can then target resources to make the greatest impact. Yet, at times,
there appears to be a curious indifference to investigating which interventions
are succeeding, even unwillingness to acknowledge that we are making any headway
at all.
For instance, statistics covering the last two quarters
indicate that the number of people sleeping rough in the capital is reducing. We
don’t yet know whether these figures are a blip or will constitute a
trend. Certainly Thames Reach’s teams continue
to find demoralisingly high numbers of rough sleepers on London’s streets. Nonetheless, should we not be analysing what went
right for the 525 people who, the most recent quarterly figures show, were successfully
helped off of the street? Whatever is
working is worth exploring, with a view to doing more of it.
London is fortunate in having agreed protocols for recording
rough sleepers on a cumulative, night-by-night basis, unlike most other cities.
To establish a national rough sleeping figure we are still dependent on the street
counts which take place every November. Unfortunately
most local authorities provide estimates rather than undertake actual
night-time counts. With respect to the last national
count for which we have statistics (2016), just 14% of local authorities chose
to count and the UK Statistics Authority has concluded that the rough sleeping figures
in their current form do not meet the required standards of ‘trustworthiness,
quality and value’ necessary to be designated as national statistics, something
the Department for Communities and Local Government is actively seeking to
rectify.
Encouragingly, there are notable efforts underway elsewhere to
produce better homelessness data and a credible evidence base. The European End Street Homelessness Campaign, a collaboration of organisations from different
European cities, is actively seeking to improve ways of collecting detailed, relevant
information on rough sleepers’ needs to achieve better outcomes and accurately
track progress towards ending chronic street homelessness.
Yet we do not convincingly show an unwavering determination
to seek the hard data and evidence-based solutions to address the human
catastrophe of rough sleeping. We can
even give the impression that its continuation is rather convenient. After all, we have long-fetishised street
homelessness and the image of a rough sleeper in a doorway is virtually a
brand. Of course we want to end rough sleeping – it is brutal and morally unacceptable
in this second decade of the twenty-first century. But we must do far more to show that we are
implacably in defiance of this post-truth era, with its corrupting appeals to
emotion designed to make truth of secondary importance.
A shorter version of this blog was published in Inside Housing magazine on-line on January 10th 2017. This blog was updated following the release of the 2016 rough sleeping statistics by the Department for Communities and Local Government on 25th January 2017
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